
A servant leader is central to a successful digital transformation and ensuring seamless collaboration at all organizational levels.
A servant leader is central to a successful digital transformation and ensuring seamless collaboration at all organizational levels.
Kofax Senior Vice President and GM APJ Zakir Ahmed says with the boom of digitalisation, physical paperwork is unsustainable in the longer term, and, it is not feasible for high organisational workflows. However, going paperless comes with additional security measures that business organisations must employ to safeguard their assets.
According to the latest research by Cisco, SMEs rate support for remote working as a top tech strategy for growth in APAC.
Barco Managing Director SEA Gan Ta Loong says by practicing proper video conferencing etiquette, our transition to remote working may be smoother, more productive, and, make us less prone to being misunderstood.
Infobip Regional Director APAC Ante Pamukovic discusses why having a large customer experience presence across channels can be both highly beneficial and detrimental to business. With increasing hyper-connectivity of consumers across the globe, Pamukovic says brands should embrace an omnichannel approach with a holistic CX in mind.
Head of Adobe Document Cloud APAC Chandra Sinnathamby discusses deployment of workflows and how it can help build effective remote-working teams.
Red Hat VP and GM Asian Growth and Emerging Markets Josep Garcia says rather than take a rip-and-replace approach to digital transformation, organizations should instead embrace an open hybrid cloud with an open creative culture.
Bosch Home Appliances Head of Customer Service Jaclyn Tay says when Singapore went into lockdown, customer service colleagues found themselves thrust into the forefront to help maintain business-as-usual. Tay thanks Bosch technicians whom were at the front lines during the pandemic, putting their health and safety at risk every day, for every visit.
Freshworks Head ASEAN Business Vinod Chandramouli shares how vendors can harness customer empathy when consumer confidence is low.
Vertiv Vice President SE Asia Paul Churchill shares his thoughts on how leaders can help their teams better adapt to their new remote working environments.