NTT Ltd. CTO Ettienne Reinecke says the year 2020 may finally see the future disrupted; as all the hype words of the past decade come together to create completely autonomous, connected environments and smart cities – securely.
NTT Ltd., a global tech services provider, releases its Future Disrupted: 2020 technology trends predictions report, which posits the most critical technology trends companies need to be aware of for 2020 and the steps they need to take to address them.
The report was formed from key insights derived from technology experts, outlining trends that will shape the business technology landscape across six key areas: Disruptive Technologies, Cybersecurity, Workplace, Infrastructure, Business, and Technology Services.
NTT Ltd. CTO Ettienne Reinecke predicts mainstream adoption of disruptive technologies in 2020 will finally see data, automation and IoT technologies come together to create connected cities and societies.
According to the report, 2020 will finally see all the hype words of the past decade come together to create completely connected environments that are capable of running themselves autonomously to build more intelligent cities, workplaces and businesses – and on a secure basis.
Data, AI and secure by design will be at the heart of this movement, empowering devices to talk to one another and act on that information without human intervention. Smart cities and IoT will become the norm as they improve productivity, growth and innovation across entire regions.
“The industry has been talking about different technologies, including the cloud, data, AI and security in different siloes. But 2020 is the year that will change. Next year, we’ll see complete end-to-end computing come to the fore, bringing to life fully intelligent environments that are completely connected and will have a big impact on the world we live in,” says Reinecke.
Furthermore, Reinecke says we will see most cities and societies starting to follow in the footsteps of Las Vegas City, which has become intelligent in the way it shares data across the region, improving situational awareness through video and sound data.
“With IoT technology on a secure infrastructure, it’s created a safer environment to live in, improving living conditions and, ultimately, saving lives. Projects like these need a variety of different technology capabilities to come together in order to achieve great things, so building fully connected environments will be the key focus point next year,” says Reinecke.
The Future Disrupted predictions report, compiled by NTT experts, have identified key trends for the next twelve months as well as the disruptive technologies we can expect in the future – and the steps businesses can take in 2020 to take full advantage of them.
“Technology is already changing quickly, but this is the slowest pace of change we’ll ever see. It’s clear too that we’ve never had so much powerful technology at our disposal – technology we can use to answer questions and solve problems in our societies, businesses, and communities. There is a huge opportunity to use any and every tool out there to support innovation initiatives in every field,” says Reinecke.
Some of the disruptive technologies from the predictions include:
Digital twinning: With enough datapoints, you can model behaviour and understand patterns – for example, the diet of someone’s biometric twin – and come to more accurate conclusions (the time it would take before a health incident occurs), more quickly, and at a fraction of the cost of modern-day science.
Building trust through digital interactions: Now that AI has evolved, we can move from being purely transactional to having a more relational engagement with customers, applying rules that bring empathy to the interaction and establish trust with the customer.
Immersive, responsive ‘phygital’ spaces, where the physical world blends with the digital take any physical space – a meeting room, office, shop, VIP box in a stadium – and plug in a limited series of technologies to transform it into a virtual environment that can create any range of experiences.
Smart buildings that will use IoT to make their inhabitants feel more comfortable – automatically adjusting temperatures to the number of people in them, or lighting to the time of day – while becoming more sustainable too.
‘Data wallets’, putting data in the hands of the person who owns it and making it completely secure for them. Nobody can access that data without certain permissions being in place and, if the user is under threat, can be locked down.
(Ed. NTT Ltd. is a newly-formed global ICT merger of 40,000 people from across 31 brands including NTT Communications, Dimension Data, and NTT Security. It claims to deliver services in over 200 countries and regions.